Rustic Lace Wax Bar & Salon

We have a mandatory 24 hour cancellation policy

    Here at Rustic Lace our time, just like yours is precious. Most of us are moms… in fact there’s quite a few single moms here. This is our main source of income to feed our families. Please be mindful of our time. If you are late to your appointment, we’re now late for our next client. If you don’t come to your appointment, or cancel before 24 hours notice (and we were unable to fill that spot) we now didn’t get paid. Unlike with normal jobs, in salon world we pay the salon to rent our space… we only make money when we have clients. Please be respectful of our time. 

If you cancel after 24 hours you’ll need to pay a $25 cancellation fee. This fee needs to be paid before we will book you another appointment. 

If you no show (no call or text) your appointment you will be charged 100% of the missed appointment total service cost before we book you another appointment. 

I know this seems harsh, but by the time we realize you’re not coming, we no longer have time to book someone else in that space. Please be mindful of our time.